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Tenants

We have provided some Important Information for prospective Tenants. Should you wish to discuss any of the above, or have any further queries, please do not hesitate to contact us.

Intro

Renting can be a daunting process. It helps to have an understanding of how the process actually works, so that when the time comes, you know exactly what is necessary to secure that dream flat or house.

The following guide gives you a rough idea, from start to finish, of the lettings process. However if there is something that you are unsure of, please feel free to phone and speak to one of our lettings experts - we are here to help! Please be aware that this guide is specific to our Letting departments and some other letting agent’s processes may differ.

Registration

We advise, before you start your search for your ideal home, it is worth considering your requirements:

We recommend that you register your details with us when you start to look for property. Once you are registered we will keep you update with new properties and will contact you by your preferred method. Every time a new property is listed with us an e-mail is automatically sent to those applicants registered with matched requirements. As your search progresses you may wish to update your search requirements as they may vary.

Move in money needed

It is wise to consider before your move the funds that will be required. Before signing a tenancy agreement we will request one month’s rent in advance, a security deposit equal to six weeks rent and an administration fee. This is quite a lot of money to produce, you may therefore need to financially plan ahead.

Arranging property viewings

Once you find a property that matches your requirements, you are ready to book a viewing. You can simply phone our office to arrange a convenient time for a viewing or you can go online to our website and request a viewing by filling in the appropriate form.

Application Process

Once you have found the ideal property you need to complete the application process. Even though you have secured a property, the offer is subject to satisfactory references being completed. We recommend that you complete and return your applications forms to us as soon as possible in order that we can start the process.

You will be required to pay your administration fee at this stage to secure the property. The references are carried out by an independent company who will contact your employer to confirm your employment details and salary. They will also undertake a Landlord reference if you are currently in rented accommodation.

Tenancy Agreement

Until a tenancy agreement is signed, the tenancy proposed is not binding. Once the references are returned satisfactorily, we will then produce the tenancy agreement and forward a copy of this for your perusal giving you time to read over the terms and conditions and return to us before your agreed start date. 

Security Deposit

 An amount equivalent to 6 weeks rent is required as security against damage and dilapidations. At no time can these monies be used in payment for rent. This too is required prior to the commencement of the tenancy in the form of cleared funds. The deposit is held by Woolley & Wallis as Stakeholder.

Inventory, Check in and move date

A full Inventory & Schedule of Condition of the property will be carried out by an Independent clerk a day before you move in. The information will give details of the condition of the property (and contents if applicable), along with all relevant meter readings. You will have 5 working days in which to go through this once you have moved in, allowing you to make any amendments that you feel necessary before returning a signed copy to our office. A copy will then be forwarded to you for your records.

Rent

The rent is exclusive of water, gas, oil, electricity, council tax and any other telephone/broadband services (unless otherwise stated). The requested method of payment is by standing order, which is paid monthly in advance. The first payment is due on or before the commencement date of the tenancy in the form of cleared funds i.e. Bankers Draft, Transfer or Cash. Personal cheques must be received 10 working days prior to the commencement date of the tenancy to allow time for funds to clear.

Utilities

The Gas, Electricity and Water Services are automatically transferred into your name at the commencement of the tenancy. Some utility providers may require a deposit if you have not previously had a supply in the UK in your name. We will automatically notify the relevant Council Tax Authorities of your occupation at the commencement of the tenancy. Telephone lines/internet connections and TV Licences are the responsibility of the tenant.

Insurance

During the course of the tenancy the Landlord’s contents only are insured for forcible entry, theft and water/fire damage caused through a system fault or failure. You should insure your own belongings. You must also maintain a policy of insurance to provide a minimum of £2,500 of cover for accidental damage to the Landlord’s contents, furniture, fixtures and fittings at the Property as described in the inventory.

Returning your deposit

All of our deposits are registered and protected by the TDS (Tenancy Deposit Scheme), you will be issued with a deposit Certificate at the start of your tenancy. At the end of your tenancy, as a guideline, we are required to return the undisputed balance of your deposit to you within ten days of the undisputed amount being agreed.

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Contact Our Offices

Fordingbridge

Fordingbridge Office

Call us on 01425 655900
fordingbridge@w-w.co.uk
Romsey

Romsey Office

Call us on 01794 512129
romsey@w-w.co.uk
Salisbury

Salisbury Office

Call us on 01722 424535
lettings@w-w.co.uk
Shaftesbury

Shaftesbury Office

Call us on 01747 852242
shaftesbury@w-w.co.uk