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Landlords

Lettings Services

Woolley & Wallis Lettings offer a range of Landlord services including two levels of Full Management (our Standard and Premium Services), a Rent Collection Service and a Tenant Find Only option. A comparison of all services is shown in the table below.

We are happy to undertake a FREE no obligation appraisal of your property where we would advise on the likely rental value, any required works and also be able to discuss our service options with you in more detail.

We usually suggest that you should look to market your property approximately 4-6 weeks prior to the availability date as this is the average length of time that it takes us to secure suitable tenants. This is assuming that the property has been marketed at the right price and is in good condition throughout. Our valuations are based on our local knowledge and comparable data and we will always agree a price with you prior to marketing.

Contact us today to see how we can help you.

Summary of Service Provided
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Setup of marketing details to include photos and floorplan of property
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Extensive advertising across numerous platforms including Rightmove, On The Market, Salisbury Journal and Social Media
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Premium advert on Rightmove and On The Market *
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Accompanied viewings and vetting of applicants six days a week
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Independent referencing of tenants including Right to Rent checks
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Drafting and issuing of standard ARLA Tenancy Agreement
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Comprehensive inventory and schedule of condition prepared by independent, accredited inventory clerk
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Compliance management to include EPC*, Gas Safety Checks*, How to Rent Guide and Deposit Prescribed Information
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Collection and registration with TDS of Damage Deposit, to include the issuing of required certification
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Advice on any required pre-tenancy works such as cleaning and remedial jobs (these can be arranged on request)
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Notification sent to all utility providers of the change of occupancy at the Property through FREE switching service
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
FREE Tenancy extensions on Periodic basis
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fixed term renewal of contract *
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Collection of rent and prompt transfer to your designated account to include issuing of monthly and annual statements
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
 
Arrears chasing as required by in-house accounts department
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
 
Periodic Management Inspections (after 1 month, 6 months and then every 6 months thereafter) to include Detailed Inspection Reports with photos and advice on any required maintenance
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
 
 
Management of maintenance issues through in-house experts (and use of local contractors) including arranging payment to contractor
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
 
 
Serve Section Notices to tenants as required for vacant possession *
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Checkout inspection to include advice on likely deductions and initial negotiaiton to resolve any dispute quickly
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Full Legal Expenses Cover up to a maximum of £50,000
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
 
 
 
Rental Warranty Protection to cover non-payment of rent up to a maximum of £50,000
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
 
 
 
Management of eviction process to include serving of all notices
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
 
 
 
Management of TDS independent adjudication process (if required) *
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
Fully Managed Premium
Fully Managed Standard
Rent Collect
Let Only
* denotes that service may be chargeable as an additional fee.

Landlord Fees

All fees inclusive VAT unless stated

All Fully Managed Services

Set Up and Tenancy Fee: Maximum of two weeks rent (subject to minimum £300 + VAT)

To include marketing photos, preparing a floorplan, standard advertising online and in local offices, undertaking of viewings, professional tenant vetting, independent tenant referencing, right-to-rent checks, a full independent inventory/schedule of condition, drafting and issuing of tenancy agreement and notification of change in occupancy with Council and utility suppliers. 

Fully Managed Premium

Fixed monthly fee of £20† PLUS maximum fee of 14.4% (12% + VAT) of monthly rent.

In addition to ‘All Fully Managed Services’ also includes ‘Premium’ online property advertising, registration of tenants damage deposit, collection and payment of rental payments, issuing all monthly and annual statements, periodic inspections throughout course of tenancy, FREE fixed term renewals, serving of any Section notices*,checkout inspection, negotiation of deposit return, TDS arbitration management*, Full Rental Warranty Protection, Legal Expenses Insurance and Eviction Management* (where * denotes that service would only be required as individual case dictates) 

† A discount of £50 is applied if you would like to pay the ‘Premium’ service fee in full at the start of the tenancy (£190). 

Fully Managed Standard

Maximum fee of 14.4% (12% + VAT) of monthly rent.

In addition to ‘All Fully Managed Services’ also includes collection and payment of rental payments, issuing all monthly and annual statements, periodic inspections throughout course of tenancy, checkout inspection, negotiation of deposit return (should independent adjudication be required through TDS arbitration service for deposit return then an additional one off fee of £150 will be charged). 

Let Only Service

Maximum fee of one months rent + VAT

To include taking marketing photos and preparing a floorplan, standard advertising online and in local offices, undertaking viewings, professional tenant vetting, independent tenant referencing, right-to-rent checks, tenancy agreement and notification of change in occupancy with Council and utility suppliers. 

Let Only/Rent Collect Service

£25 per month (plus standard Let Only Service fee)

In addition to the standard ‘Let Only Service’ structure listed immediately above we will also collect the monthly rent from the tenant and issue monthly statements plus an annual end of year statement. As part of this service, should any arrears accrue we will also chase the tenant for payment of any outstanding monies. 

Standard Checkout Inspection (applies to Let Only Services): £100

To attend the property at the end of the tenancy and compile a report based on the condition of the property in comparison to the condition detailed in the initial inventory. We will also negotiate the return of the deposit to the tenant based on our findings (should independent adjudication be required through TDS arbitration service for deposit return then a one off fee of £250 will be charged). 

Additional Fees for all Services (inclusive VAT unless stated):

- Independent Inventory/Schedule of Condition: £75 + £15 per bedroom (included on all Fully Managed service options but chargeable for any Let Only Services) 

- Deposit Registration Fee: £48* 

- Fixed Term Renewal of Tenancy: £120* 

- Serving of Section Notices: £90* 

- Changes to standard Tenancy Agreement (aside of Special Conditions) £60* 

- Rent review fee: £90* 

- To obtain more than two contractor quotes for works: £24 per quote* 

- Court Attendance: £120 per hour* 

*denotes that this service is included with Fully Managed Premium Service 

- Additional inspections to those included in service: up to £120 per visit within 5 miles of the instructed office otherwise additional mileage may be chargeable

- Arrangement of pre-tenancy cleaning (if required): Price dependant on contractor (no arrangement fee charged by Woolley & Wallis)

- Arrangement of Landlords Gas Safety Certificate: Price dependant on contractor (no arrangement fee charged by Woolley & Wallis)

- Arrangement of Legionella Testing: £120

- Arrangement of Energy Performance Certificate (EPC): From £90 - £150 (depending on the size of the internal areas of the property)

- Sale of property to tenant: 1% plus VAT of the agreed sale price.

Other potential additional fees (inclusive VAT unless stated):

Short term tenancy fee: £360

For tenancies of less than 3 months 

Multiple/Joint Agency Advertising: £180

If the landlord wishes to use both Woolley & Wallis and another agent(s) to market their property, and the other agent was to let the property, the landlord would incur a fixed leaving fee. 

Early termination fee: £360

If the landlord wishes to remove the property from Woolley & Wallis Lettings to switch to another agent while a tenant remains resident in the property. 

Withdrawal fee: £540

Incurred if the landlord withdraws from a prospective tenancy where satisfactory references have been obtained and legal documents prepared by Woolley & Wallis Lettings

If you have any questions on our fees, please ask a member of staff.



A Landlord's Guide

Choosing the right letting agent can be a daunting task. Whether you are a first time Landlord or whether you have previous experience you will no doubt be aware that the Property Industry is a minefield of legislation, risk and varying levels of expertise and quality. On the surface, and certainly at first glance, all of the Letting Agents appear to be offering the same service to you – but is this really the case?

Who are we?

At Woolley & Wallis, which has been operating independently in the local area since 1884, Lettings is handled within its own specialised department, similarly to the other facets of the Partnership, such as our Sales, Rural and Commercial Departments. We are regulated by the Royal Institution of Chartered Surveyors (RICS) and the Association of Residential Letting Agents (ARLA).

Each of our local offices in Salisbury, Romsey, Fordingbridge and Shaftesbury has ARLA qualified, experienced Lettings and Property Management experts to guide you through the process and our offices are always manned to offer advice and support as required.

Being a local, independent Agent we are not guided by large corporation philosophies of meeting targets and churning numbers meaning that we are able to offer a far more personable service – with all aspects of the Letting process being handled in house. Whether you wish to discuss the marketing process, a maintenance query, inspection or even an accounts discrepancy you would be able to speak to the right person in the office.

What can we do for you?

We feel that there are some clear reasons why Woolley & Wallis should be your first choice when thinking about letting property – read on to see how we think we can help you.

Market Appraisal and Advertising

Our experienced valuer(s) will be able to provide an accurate valuation for your rental property not only advising on current trends in the market but also able to offer advice on whether the property requires any works prior to being advertised.

As the Agency uses a number of different platforms to advertise your property, such as Rightmove, On The Market and the Salisbury Journal, we are very confident that we give it the best possible exposure to be able to secure you suitable tenants quickly.

Whilst the ever changing nature of the business does mean that the majority of enquiries come in through online platforms, our prominent office positions in all locations mean that we also have the high street presence to cover that aspect of the market as well.

We use high quality digital photography to ensure that the pictures taken show your Property in the best possible light. We also use floorplans on our particulars to give the tenant a better understanding of the Property they are viewing.

Landlord Services

We have a number of different service levels ranging from a basic Advertising Only option through various Tenant Find Services up to a ‘Fully Comprehensive Premium Managed Service’ which includes Legal Expenses Insurance and a Rent Guarantee to ensure you are as fully protected as you can be. We can even tailor a service to your specific needs if that is what is required. Our fee structure is clear and transparent.

Tenant Vetting

Our professional vetting of tenants is not limited to just undertaking relevant credit and reference checks. At Woolley & Wallis, we use the viewing process as an interview for tenants. Our accompanied viewings, which are carried out 6 days a week, are a vital stage of the process to ensure that not only are we finding you tenants quickly but that they are also suitable for your Property – finding the ‘Right Tenant for the Right Property’ is a key belief we stick to.

Property Management

For those that opt for our Full Management packages, your Property is managed by a dedicated Property Manager meaning that inspections are carried out (usually after 1 month, 6 months and then every 6 months thereafter) by the same person each time. The frequency of this can change to suit your requirements though.

Maintenance is dealt with by an in-house administrator who will directly liaise with the Landlord, Tenant and Contractor accordingly. We only use the best, most trustworthy local contractors and you will only pay whatever the invoice is – no retainers are paid to the contractors and nothing is added onto the invoice for the arrangement of works.

Rent Collection and Statements

We will arrange for Tenants to pay a month’s rent in advance at the start of the tenancy and thereafter rent on the same day of each month. For our Fully Managed Landlords we will arrange for monies to be sent out by BACS to your nominated Bank or Building Society account within 5 days of receiving it. Included in this service is a full statement, emailed to you every month, detailing any deductions (e.g. contractor’s invoices, gas safety checks) from rent received with a copy of all invoices attached.

Checkout and End of Tenancy Procedure

At the end of the tenancy we also undertake a full checkout inspection (chargeable on Tenant Find services) and report to you should we feel that deductions from a tenant’s damage deposit are necessary. We will negotiate on your behalf for a quick resolution of any dispute and also arrange all necessary works accordingly.

Once we receive notice from a tenant then, pending authorisation from the landlord, we will re-market the property immediately for re-let and start the search for new, suitable tenants.

Do you have a property to let? Contact us now to see how we can help.

Get in Touch

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Contact Our Offices

Fordingbridge

Fordingbridge Office

Call us on 01425 655900
fordingbridge@w-w.co.uk
Lymington

Lymington Office

Call us on 01590 689878
lymington@w-w.co.uk
Romsey

Romsey Office

Call us on 01794 512129
romsey@w-w.co.uk
Salisbury

Salisbury Office

Call us on 01722 424535
lettings@w-w.co.uk
Shaftesbury

Shaftesbury Office

Call us on 01747 852242
shaftesbury@w-w.co.uk