Further to recent Government advice we feel it appropriate to close our offices and move our teams to working from home during these difficult times. We will therefore be working remotely to continue helping our clients and customers and will take all possible steps to ensure service levels remain high during these rather challenging times.
Please call the normal office telephone lines as your calls will continue to be answered and forwarded to the appropriate member of staff..
We appreciate how difficult and uncertain this period will be for everyone but we would like to reassure you that during it we will do all we can to help.
Thank you for your understanding. Stay safe and well.
Please complete the form below and we'll contact you about your appraisal.
Woolley & Wallis Lettings offer a range of Landlord services including two levels of Full Management (our Standard and Premium Services), a Rent Collection Service and a Tenant Find Only option. A comparison of all services is shown in the table below.
We are happy to undertake a FREE no obligation appraisal of your property where we would advise on the likely rental value, any required works and also be able to discuss our service options with you in more detail.
We usually suggest that you should look to market your property approximately 4-6 weeks prior to the availability date as this is the average length of time that it takes us to secure suitable tenants. This is assuming that the property has been marketed at the right price and is in good condition throughout. Our valuations are based on our local knowledge and comparable data and we will always agree a price with you prior to marketing.
All fees inclusive VAT unless stated
Set Up and Tenancy Fee: Maximum of two weeks rent (subject to minimum fee £300 + VAT)
To include marketing photos, preparing a floorplan, standard advertising online and in local offices, undertaking of viewings, professional in-house tenant vetting, drafting and issuing of ARLA Propertymark approved tenancy agreement and notification of change in occupancy with Council and utility suppliers.
Maximum fee of 16.8% (14% + VAT) of monthly rent.
In addition to ‘All Managed Services’ also includes ‘Premium’ online property advertising, independent tenant referencing and credit checks, right-to-rent checks, registration of tenants damage deposit, a full independent inventory/schedule of condition, collection and payment of rental payments, issuing of all monthly and annual statements, periodic inspections throughout course of tenancy, fixed term contract renewals, serving of any Section notices, checkout inspection, negotiation of deposit return, TDS arbitration management, Full Rental Warranty Protection, Legal Expenses Insurance, Eviction Management (as required), annual rent review and capital growth valuation of the rental portfolio and own property (if within 20 minutes of instructed office) and FREE initial consultation with independent and local legal, tax, insurance and lending experts as required.
Maximum fee of 12% (10% + VAT) of monthly rent.
In addition to ‘All Managed Services’ also includes a full independent inventory/schedule of condition, collection and payment of rental payments, issuing all monthly and annual statements, periodic inspections throughout course of tenancy, checkout inspection, negotiation of deposit return (should independent adjudication be required through TDS arbitration service for deposit return then an additional one off fee of £150 will be charged).
Maximum fee of 9.6% (8% + VAT) of monthly rent.
In addition to ‘All Managed Services’ also collect the monthly rent from the tenant and issue monthly statements plus an annual end of year statement. As part of this service, should any arrears accrue we will also chase the tenant for payment of any outstanding monies.
Maximum fee equivalent to one months’ rent + VAT
To include taking marketing photos and preparing a floorplan, standard advertising online and in local offices, undertaking viewings, professional in-house tenant vetting, full independent inventory/schedule of condition, tenancy agreement and notification of change in occupancy with Council and utility suppliers.
Standard Checkout Inspection (applies to Rent Collect and Let Only Service): £100
To attend the property at the end of the tenancy and compile a report based on the condition of the property in comparison to the condition detailed in the initial inventory. We will also negotiate the return of the deposit to the tenant based on our findings (should independent adjudication be required through TDS arbitration service for deposit return then a one off fee of £250 will be charged).
*denotes service included under Premium Full Managed Service
Independent Right to Rent, Credit Score and Comprehensive Tenant Referencing: £75 per tenant*
Deposit Registration Fee: £48*
Rental Warranty Protection (including Legal Expenses Insurance and Eviction Management): Included with Premium Fully Managed Service but also available on Standard Managed Service at additional cost: Minimum £190 (depending on property size and rental figure)*
Fixed Term Renewal of Tenancy: £120*
Serving of Section Notices: £90*
Changes to standard Tenancy Agreement (aside of Special Conditions): £60*
Rent review fee: £90*
To obtain more than two contractor quotes for works: £24 per additional quote
Court Attendance: £120 per hour
Additional inspections to those included in service: up to £120 per visit within 5 miles of the instructed office otherwise additional mileage may be chargeable
Supervision of major maintenance works (over £1000): 10% of total repair cost
Sale of property by another agent (other than Woolley & Wallis): £150
Sale of property to tenant: 1% plus VAT of the agreed sale price
Short term tenancy fee: £360
For tenancies of less than 3 months.
Multiple/Joint Agency Advertising: £180
If the landlord wishes to use both Woolley & Wallis and another agent(s) to market their property, and the other agent was to let the property, the landlord would incur a fixed leaving fee.
Early termination fee: £360
If the landlord wishes to remove the property from Woolley & Wallis Lettings to switch to another agent while a tenant remains resident in the property.
Withdrawal fee: £540
Incurred if the landlord withdraws from a prospective tenancy where satisfactory references have been obtained and legal documents prepared by Woolley & Wallis Lettings.
CLIENT MONEY PROTECTION (CMP) PROVIDED BY: RICS
INDEPENDENT REDRESS PROVIDED BY TPOS
Choosing the right letting agent can be a daunting task. Whether you are a first time Landlord or whether you have previous experience you will no doubt be aware that the Property Industry is a minefield of legislation, risk and varying levels of expertise and quality. On the surface, and certainly at first glance, all of the Letting Agents appear to be offering the same service to you – but is this really the case?
At Woolley & Wallis, which has been operating independently in the local area since 1884, Lettings is handled within its own specialised department, similarly to the other facets of the Partnership, such as our Sales, Rural and Commercial Departments. We are regulated by the Royal Institution of Chartered Surveyors (RICS) and the Association of Residential Letting Agents (ARLA).
Each of our local offices in Salisbury, Romsey, Fordingbridge and Shaftesbury has ARLA qualified, experienced Lettings and Property Management experts to guide you through the process and our offices are always manned to offer advice and support as required.
Being a local, independent Agent we are not guided by large corporation philosophies of meeting targets and churning numbers meaning that we are able to offer a far more personable service – with all aspects of the Letting process being handled in house. Whether you wish to discuss the marketing process, a maintenance query, inspection or even an accounts discrepancy you would be able to speak to the right person in the office.
We feel that there are some clear reasons why Woolley & Wallis should be your first choice when thinking about letting property – read on to see how we think we can help you.
Our experienced valuer(s) will be able to provide an accurate valuation for your rental property not only advising on current trends in the market but also able to offer advice on whether the property requires any works prior to being advertised.
As the Agency uses a number of different platforms to advertise your property, such as Rightmove, On The Market and the Salisbury Journal, we are very confident that we give it the best possible exposure to be able to secure you suitable tenants quickly.
Whilst the ever changing nature of the business does mean that the majority of enquiries come in through online platforms, our prominent office positions in all locations mean that we also have the high street presence to cover that aspect of the market as well.
We use high quality digital photography to ensure that the pictures taken show your Property in the best possible light. We also use floorplans on our particulars to give the tenant a better understanding of the Property they are viewing.
We have a number of different service levels ranging from a basic Advertising Only option through various Tenant Find Services up to a ‘Fully Comprehensive Premium Managed Service’ which includes Legal Expenses Insurance and a Rent Guarantee to ensure you are as fully protected as you can be. We can even tailor a service to your specific needs if that is what is required. Our fee structure is clear and transparent.
Our professional vetting of tenants is not limited to just undertaking relevant credit and reference checks. At Woolley & Wallis, we use the viewing process as an interview for tenants. Our accompanied viewings, which are carried out 6 days a week, are a vital stage of the process to ensure that not only are we finding you tenants quickly but that they are also suitable for your Property – finding the ‘Right Tenant for the Right Property’ is a key belief we stick to.
For those that opt for our Full Management packages, your Property is managed by a dedicated Property Manager meaning that inspections are carried out (usually after 1 month, 6 months and then every 6 months thereafter) by the same person each time. The frequency of this can change to suit your requirements though.
Maintenance is dealt with by an in-house administrator who will directly liaise with the Landlord, Tenant and Contractor accordingly. We only use the best, most trustworthy local contractors and you will only pay whatever the invoice is – no retainers are paid to the contractors and nothing is added onto the invoice for the arrangement of works.
We will arrange for Tenants to pay a month’s rent in advance at the start of the tenancy and thereafter rent on the same day of each month. For our Fully Managed Landlords we will arrange for monies to be sent out by BACS to your nominated Bank or Building Society account within 5 days of receiving it. Included in this service is a full statement, emailed to you every month, detailing any deductions (e.g. contractor’s invoices, gas safety checks) from rent received with a copy of all invoices attached.
At the end of the tenancy we also undertake a full checkout inspection (chargeable on Tenant Find services) and report to you should we feel that deductions from a tenant’s damage deposit are necessary. We will negotiate on your behalf for a quick resolution of any dispute and also arrange all necessary works accordingly.
Once we receive notice from a tenant then, pending authorisation from the landlord, we will re-market the property immediately for re-let and start the search for new, suitable tenants.