Communication was very good, we had more than one interested party and Emma used this to secure us an offer at full asking terms. Emma chased up the chain on a regular basis and reported back with updates. I would be very happy to use Woolley & Wallis again, indeed I already have as they have recently sold another flat for me. My experience of the Lymington office was very positive, the staff are professional, confident and thorough and don't lose sight of who they are representing.
We could not have asked for better treatment, the whole business was dealt with in a most professional manner and it was a pleasure to deal with such a pleasant, polite and helpful team.
If any of our friends ever look for property in your area we will certainly be recommending them to Woolley & Wallis as being streets ahead of the average estate agent.
We were extremely pleased with the professional yet personal way in which Woolley & Wallis facilitated our recent property purchase. It was immediately evident that the agent was hugely experienced, conscientious and a pleasure to liaise with. The requirements of both parties were sympathetically managed whilst still maintaining momentum. The lettings department were then instrumental in finding both residential tenants and agricultural tenants. We continue to be extremely pleased with the pro-active and professional service provided.
My brothers and I were delighted with the way you handled the sale of our late parents' home. It was on the market quickly with good advertising, it was clear that care had been taken showing prospective buyers round and we were all astonished when an offer in excess of the guide price was received so soon. I am very relieved not to have the worry of looking after the house any more, although the final goodbye was tinged with sadness. So thank you again for your very good service.
Woolley & Wallis in Ringwood truly are the best estate agents I have ever come across, beyond a shadow of a doubt. From start to finish they exceeded our expectations. Their enthusiasm to take on our property made our decision to go with them all the more easy. Living abroad was no problem for them, they were happy to air the place before viewings and Gaynor incredibly even brought her mower with her one day as the grass was getting out of control while Colin was known to pull up the odd weed! They worked tirelessly to sell our property and are one of the most professional teams I have come across in any arena. A whole hearted thank you, I haven't praise high enough for you all.
W&W lettings were excellent, giving great support whilst I was renting a property from long distance. They kept on top of the latest legislation and dealt with any issues from the tenant. I would definitely recommend them to a friend.
Can I take this opportunity of thanking you so much for all your help with the flat - especially during the ‘sensitive’ period - it was greatly appreciated.
I have always found Woolley & Wallis Lettings in Shaftesbury to be very approachable and professional.
We found Tom Fuller very professional and helpful. He was always happy to answer our questions and liaise with our vendors as necessary. Nothing was too much trouble.
Excellent. Tom Fuller was pretty much always available and if not then Nigel Stubbs was and both supported by the office team.
It was a pleasure to do business with you, in particular with Mr Nigel Stubbs, but all the people we dealt with in your offices handled our affairs with a very high degree of courtesy and professionalism.
Please thank Clive very much indeed for visiting our house at the drop of a hat & getting the valuation to me on the same day. Incredible customer service from all your team.
We had a very good service, including personal attention and initiatives. They were also co-operative and efficient. On the whole we were very satisfied with the service and attention we were given as well as the friendliness of the staff. As we have moved abroad it is unlikely that we would require their services again, but if we did need their assistance in the future, we would not hesitate to seek their help. We shall recommend W & W whenever we have an opportunity.
Tristan and Emma, Thank you very much for everything. You are stars!
I felt I would like to write and express my gratitude for the way in which you dealt with our recent estate sale. Whilst we have worked with your company for the past 40 years using a variety of roles, selling the whole estate was both an emotional and complicated affair. You handled this with the tact and diplomacy that was needed and worked speedily and efficiently to reach the outcome required with the minimum amount of fuss.
Just a short note of thanks for all your care, advice and expertise throughout the sale of Beck Cottage. During quite a long and sometimes frustrating procedure, you all remained calm, professional and focused. Thank you for always being there at the end of the phone for me, it saved my sanity on so many occasions!!
I just wanted to thank you for all your help with the above property over the last couple of years. It has been a pleasure working with you.
“I spoke to Gaynor earlier today to convey my thanks for your superb service in selling my mother’s house, and wanted to follow up in writing should you wish to use my feedback as a reference in any way. In my initial meeting with Colin, I was impressed with his huge experience in the local property market, his professionalism and affability. He offered competitive terms and efficiently organised the sale including photos, EPC survey, floorplan and a glossy brochure. An asking price offer was secured within a week of the house going on sale. Because this was my late mother’s house, and I live 80 miles away, I relied heavily on Colin, Pam and Gaynor to facilitate everything locally for me, and they did this without any hesitation, including helping with some plumbing repairs, facilitating multiple requests from the new owner, meter readings and even personally helping to clear furniture from one bedroom to save me having to do it. I simply can’t think of anything which could have been done better, and they exceeded every one of my expectations. They kept me fully appraised at every stage of the process and not once did I have to chase asking for status. Once again, thank you."
We are so grateful for your professional and personal friendship throughout our lengthy ordeals either end of our chain. You helped keep our morale up and along with John Hatchard we can't think of a more supportive 'team'.
"It was a relatively pain free experience thanks to your timely adnd efficient completion of the sale. Please also pass on our sincere thanks to Tristan Hargreaves for all his efforts and advice to ensure what was a quick and professional resolution to the matter."
Hugely delighted to have exchanged contacts! Woolley & Wallis put house on the market less than three weeks ago. We have been very lucky, but quality agents & brilliant solicitors make all the difference!
Excellent advice to a first timer buying at auction; and friendly, professional handling of the auction itself.
Always professional service. Mr Hargreaves was punctual and treated us kindly. A pleasant experience at all times!
Thank you so much for selling my house so swiftly... and helping resolve our purchase issues!
Just a little not to thank you for all your hard work with selling our home. We got there in the end! We would definately recommend you to others.
Your staff had excellent local knowledge and were efficient and considerate. We felt able to trust them that everything was being done to secure a fair deal between us as purchasers and the seller. Thank you!
Thank you so much for all your help in selling 55 Elmwood Avenue. We especially appreciated your feedback, Nigel, from prospective purchasers.
Thank you for all your help, support and guidance getting us sold and moved into our new home.
I never expected to have such a happy relationship with my estate agent even when things were not going well!
A well managed service with helpful staff. Holly particularily stood out as being efficient, friendly and bright.
Your staff were very helpful and a pleasure to meet and talk to. Especially thanks to Barnaby for helping us secure our dream home.
Second time we have used Woolley & Wallis and we would always use you again. Tom & Nigel supported us through the whole process and kept us well informed thoughtout. I can't recommend you highly enough.
Everything was very helpful and made pleasant to deal with. A very professional and helpful service.
Since I am now settled into my new home I felt I would like to write and express my gratitude for the way in which you dealt with our recent estate sale. Whilst we have worked with you and your company for the past 40 years or so in a variety of roles, selling the whole estate was both an emotional and complicated affair. You handled this with the tact and diplomacy that was needed and worked speedily and efficiently to reach the outcome required with the minimum amount of fuss. The fact that the estate had been with the family for 67 years and ownership was split between 6 family members, made it somewhat tricky. You handled everything extremely professionally and I can't thank you enough for the relief you bought to a particularly stressful time.
Just a brief note to express our thanks for the successful marketing and sale of Heatherlea Farm. We could not have asked for better treatment, the whole business was dealt with in a most professional manner and it was a pleasure to deal with such a pleasant, polite and helpful team. The rural department themselves, Jonathan, Simon and Heather were all willing to help in any way and made us feel most comfortable and at ease. We feel that special mention must be made about the contribution made by Simon. He worked tirelessly to ensure that we were kept informed, included and at times employ his quiet and extremely tactful manner on track! He is also a good listener. He is a most pleasant and polite character and we enjoyed his company and the way he kept our spirits high throughout the process. There is no doubt that this can be aa stressful exercise and it was made a lot easier by Simon with his enthusiasm and upbeat attitude. A thoroughly likeable gentleman who we believe has shown your company in the best possible light. Please pass on our most sincere thanks and good wishes to the whole team. We are most grateful and would gladly recommend your services to others.
The whole experience was handled very professionally and led to a selling price considerably in excess of what was anticipated. Without hesitation I would most certainly make use of their services again for either a purchasing or selling situation and cannot recommend them highly enough.
Now that was have agreed sales of the remaining land I would like to express our thanks to Simon and Jonathan for the way you have conducted the sales over the last two years. Needless to say, none of the sales were straight forward and I do appreciate the time and effort which you put in to achieve an excellent outcome. Apart from the obvious sales side it was the attention to detail and management of the individual sales which was impressive. Every one appeared to have their own unique problems of boundaries, tenant’s stock and area payments which you solved with little or no input from us. Once again than you for your help and I look forward to working with you again next year.
Thank you so much for your prompt response to our request for advice with your comprehensive response and accurate record of our discussion. We will certainly not be moving, as you suggested until the development in the RGV yard is complete. However we will at some point be moving on before we lose the will and energy for at least one more renovation project! We will have no hesitation in turning to Woolley & Wallis to market Paddock House.
I sold and bought my properties through Woolley & Wallis and I would say my experience was an extremely good one. They are professional, approachable and quick to answer any query that an often concerned seller/purchaser might have.
Friendly, professional and a pleasure to work with. Your staff were always prepared to go the extra mile, which made the process of selling our property as stress-free as it could be.
I chose W&W as they are locally based. I found them helpful and kind, keeping the stress level down to a minimum.
Impressive service, delivered with a 'light touch' which was appreciated. Communication was concise, informative, helpful and frequent. A pleasant and reassuring experience.
Our thanksTom and Nigel at the Fordingbridge office, our orignal buyers were extremely difficult. Tom and Nigel were very good at reducing the stress of selling and found a second buyer after the intial one withdrew. They are everything you would want from an estate agent.
Nigel Stubbs dealt with us in a most professional way and help us though every stage of our purchase. His local knowledge and contacts actually made a difficult purchase possible. We would not have proceeded if it were not for Nigel.
Very courteous and professional. A pleasure to deal with.
Approachable, professional and genuine. Advised and achieved a higher than anticipated guide price. Thank you, particularly to Nigel Stubbs.
The Romsey team did their best to not only sell our house but after taking the time to get to know our requirements managed to find our perfect home.
Excellent. A smooth transaction, handled professionally.Extremely pleasant folks to work with, which is always a joy. Thank you so much!
Excellent and without exception all people involved were fantastic. The professionalism displayed by W&W at the Romsey office secured I believe the best selling price possible and also enabled the transaction to conclude to the best possible outcome.
The degree of professionalism and courtesy was extremely good and it was a deciding factor in placing the business with yourselves. Throughout the sale process the communication has been very well handled and we always felt that the agent was acting in our interests.
We would like to thank Richard Irwin and the whole team for their help with the sale of our flat. They secured a cash buyer within two weeks of putting our property on the market and successfully liaised with all parties to guide the sale through to completion. We are very grateful for their advice and support along the way, and for making the move as stress free as possible.
All at Shaftesbury branch were very polite and kept me well informed throughout both the marketing and selling of our property.
Woolley & Wallis were a warm and friendly team wholey dedicated to giving us consistantly helpful advice throughout the buying/selling process. Nothing was too much trouble for them and the outcome exceeded all expectations!
Very professional and straight forward. I always got a prompt response to requests. Richard Irwin was always very quick and willing to meet me on site and to deal with the 'snagging' of a new build.
I felt completely at ease with Woolley & Wallis that they were acting on my behalf with excellent professionalism and echoing my interests.
Thank you for all your professional support and understanding, also for your patience and kindness.
Nigel and his office kept us up to date from Day 1 of our enquiry. Their emails with our answers were there before we even asked the questions. Fordingbridge Office went above and beyond what I would expect from an Estate Agent. I know technology is moving towards not having them but in this case, it was certainly worth having one. Thank you!
It has been a pleasure working with Woolley & Wallis and Nigel Stubbs in particular, and I look forward to working with him again shortly.
Taking in to account that selling a house and buying a new one is a very stressful time your staff did a great job of keeping the stresses to a minimum with friendly and professional support. Sadly we have found a trend for this to be lacking in some other local agents. W&W went that extra mile in their service. Thank you.
We had had trouble selling our house and W&W were our second agent. Our house is an unusual property so we did anticipate it selling relatively slowly. Our first agent had the house on the market for a year with no offers. We felt that all viewers from you were well chosen and well briefed. The agents were very polite and informative. Some aspects of our sale became quite difficult and the Romsey Office were an enormous help, very informative and gave immediate attention to our concerns. Of all the agents I have dealt with to date in life W&W were far more professional than my experience to date.
I have been given great advice and clear updates on what happening. Any queries have been acted on immediately and when someone is out of the office colleagues knew the status so could provide an update.
Woolley & Wallis were very professional and friendly and gave sound advice and guidance in the sale of our house.
Excellent, professional service. Particularly liked the way they didn't try to push the sale and let us look round and ask questions in our own time. Would definitely use you in the future.
Nigel Stubbs was fantastic. Incredibly professional and honest. Really helped us with our move and tricky seller situation.
It always felt like dealing with a "proper" estate agent who understood. John Savage was always available within hours or kept me informed if he would be away. Excellent from start to finish.
Holly Hacker was the most helpful and professional and stunningly beautiful person I have ever come across. Without her we would not have utilised Woolley & Wallis' services.
We think we are extremely lucky to have such a highly professional young agent as Richard to sell our house. From start to finish [the experience was] excellent; and all down to Richard's hard work and excellent advice.
I would like to post a sincere thank you to Woolley & Wallis and the team particularly Gaynor and Pam for their assistance in the selling of Wayside our treasured family home in Burley. They made the whole process very easy with their professionalism and efficient manner. It was an absolute pleasure to deal with Woolley & Wallis and I would recommend them to anyone who is in the process of buying and/or selling their property.
Thank you for your work on my behalf- although we are all reluctant to pay for professional services I have to acknowledge that what you have done is not a job that can be done by amateurs!
Fast, regular and with all required information. Will use in the future and have already recommended to friends. Woolley & Wallis are exceptionally professional, knowledgeable and beyond helpful.
As a purchaser I found Woolley & Wallis very helpful and professional. If I were selling I would certainly use their services.
High quality, professional lettings service at all times provided by a very helpful and efficient staff team.
"To all at W&W, with thanks for selling my house so quickly and at such a good price!"
Over the past 5 years I have rented 2 properties in the Fordingbridge area through Woolley and Wallis. Dianne Farr was the Lettings Negotiator. I have always found her to be very helpful and professional. Any potential problems that arose were dealt with in a timely and efficient manner. Answerphone messages were picked up and returned without delay. Moving in and out on both properties went smoothly without any unexpected complications. I would certainly recommend them as letting agents.
"Thank you for all your help and support. It has been much appreciated."
I just wanted to write to say what an absolute delight it was to have Tom Fuller act as our agent for the recent sale of our house in Redlynch. We appointed him because firstly he was recommended to us by some friends who had used him last year and secondly because when we first met him, he seemed to us to be straight talking, sensible and honest. We were delighted to find that that is exactly what he was. We felt that we were always in the loop as to what was going on, getting hold of him was very easy and he put himself out of his way to make sure that the sale went as smoothly as possible. I am convinced that his straight talking help and advice enabled our sale to be quick and seamless. We couldn't have asked for more.
We just wanted to say thank you for all your help and advice in getting Ivy Cottage rented. You have been great to work with, always responding to emails and providing sound advice. This has been a much better experience than we had with our previous agents so thank you once again.
Jo and I would also like to say thanks very much as you have been excellent agents and have always been very helpful when we have had issues.
"Thank you for all your hard work, dedication and perseverance in selling our house and securing our new home in Mere. A special thank you to Georgie and Holly who are an absolute credit to the W&W team."
"Thank you for your professionalism, friendliness and efficiency which culminated in the sale of 13 Southbrook."
"Thank you for your perseverence regarding Hilly Fields. Hartgrove. I hope the new owners have as much pleasure in North Dorset as my father did."